Return Policy

Thank you for shopping at Core Water Systems. You have 15 calendar days to return your item form the date of purchase. To be eligible for a return, your item must be in unused condition and must be in the original packaging. Your item needs to have the receipt and proof of purchase.  Core Water Systems charges a 20% restocking fee on all returns.  Core Water Systems reserves the right of refusal on all returns and or refunds.  


Once we receive the returned item, we will immediately notify you that Core Water Systems has received your returned item.  We will notify you on the status of your refund after inspecting the item. If your refund is approved, we will initiate a refund. All credit card processing fees, shipping fees, packaging and handling fees plus a 20% restocking fee of the total sale price will be deducted from your refund.  


You will be responsible for paying for your own shipping costs for delivery and return of your item or items plus any packaging and handling fees. All shipping costs are non-refundable. 


If you have any questions about returns or refunds, please contact Core Water systems.